General usage guides for new VoIP MiTel phones, and older digital MiTel phones.

Articles (7)

Checking Your Voicemail from Off Campus

These are step-by-step instructions on how to check your voicemail from off-campus.

Mitel 6867 VoIP Video Tutorial and Quick Start Guide

Mitel's training video on the basics of the 6867 model.

MiTel Digital Phone Forwarding

These are step-by-step instructions on how to forward calls on the digtial (not voice-over-ip) telephones on campus.  For assistance with forwarding calls from a Voice-Over-IP phone, contact the Help Desk.  Note: these steps can only be followed on the phone itself, in your office.

MiTel Voice-Over-IP Phone Forwarding

These are step-by-step instructions on how to forward calls on the MiTel Voice-Over-IP (not digital) telephones on campus.

Phone Voicemail User Guide

Attached to this article is the MiTel Phone Voice Mail User Guide.  Click the link to download the file.

Transferring a Call on VOIP Phones

simple directions for transferring a call.