General usage guides for new VoIP MiTel phones, and older digital MiTel phones.

Articles (5)

Checking Your Voicemail from Off Campus

These are step-by-step instructions on how to check your voicemail from off-campus.

Mitel 6867 VoIP Video Tutorial and Quick Start Guide

Mitel's training video on the basics of the 6867 model.

MiTel Digital Phone Forwarding Guide

These are step-by-step instructions on how to forward calls on the digtial (not voice-over-ip) telephones on campus.  For assistance with forwarding calls from a Voice-Over-IP phone, contact the Help Desk.  Note: these steps can only be followed on the phone itself, in your office.

Phone Voicemail User Guide

Attached to this article is the MiTel Phone Voice Mail User Guide.  Click the link to download the file.

Transferring a Call on VOIP Phones

simple directions for transferring a call.